Refund policy
⭐ NO RETURN, NO EXCHANGE POLICY
Thank you for shopping with Farmhouse Hobbies! We take great pride in our handcrafted items and want to ensure you're happy with your purchase. Please read our policy carefully before making your purchase.
🛑 Returns, Exchanges & Cancellations
We do not accept returns, exchanges, or cancellations on any orders.
All sales are final.
If you experience any issues with your order, please contact us directly at:
📧 admin@farmhousehobbies.com
We will do our best to resolve any concerns.
📝 Personalized Items
We do not offer refunds or exchanges for personalized items unless an error was made by us in the design or production process.
If the buyer provides incorrect personalization (such as a misspelled name, wrong date, or incorrect details), we cannot offer a refund or exchange.
We include:
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Two free proofs, and
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Two free design changes
Any additional proofs beyond the first two will incur a $5 charge per proof.
A final proof will be provided for your approval before we begin working on your order. Please review it carefully to ensure all details are correct.
🌲 Natural Wood Characteristics
Please note that knots, grain patterns, and natural variations occur in wood, as each piece is unique.
These natural characteristics:
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are normal,
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are not defects, and
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do not qualify for refunds or exchanges.
If you have any questions about wood characteristics before ordering, feel free to reach out—we want you to be fully confident in your purchase.
📬 Contact Us
If you have any problems with your order, or if there’s something you’re concerned about, please don’t hesitate to reach out.
📧 admin@farmhousehobbies.com
We are always happy to help!