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Frequently Asked
×Question: Can I make changes after placing my order?
Answer: Changes are not guaranteed once an order is submitted. Please contact us as soon as possible if something needs to be updated.
Question: Will I receive a proof before production?
Answer: 2 proofs and 1 design change and a final photo are provided with each custom order. Any additional proofs or design changes will incur an additional charge.
Question: Can you recreate a logo from a photo or screenshot?
Answer: We can work with many file types, but results depend on image quality. Clean, high-resolution files produce the best results.
When purchasing Ecomify, it means more than just receiving a theme - it means gaining access to our unparalleled customer support.
To get started, simply visit our website and click on the "Create Account" button. Fill in the required details, such as your name, email address, and password, to set up your account.
Please submit a support ticket and we will happily respond within 24-48 hours.
Here is where you can see the list of features and our documentation.
Please follow the documentation to learn how you can translate your own files within ecomify theme