We stand behind our work like it's family. If something's wrong because we messed up, we'll fix it — no drama, no excuses. Just shoot us photos and your order number within 48 hours of delivery and we'll make it right.
What we won't be covering, though:
- Shipping shenanigans — once it leaves our hands, that's between you and the carrier
- Typos, colors, or design details YOU approved (we're crafters, not mind readers)
- "Actually, can you change it" requests after you already said "yes, ship it"
So look it over. Then look it over again. Once you hit approve, that design is locked in tighter than a mason jar lid, and we're firing up production. No backsies.
Got a question before you approve? Ask away — we'd much rather double-check with you than send out something that's not quite right.
